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Channel: Enterprise Irregulars » CRM Best Practices
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Finally! A Three-Cornered Consulting Service for Enterprise 2.0

Its not too often I endorse a new service – in fact, I never have without a lot of due diligence and at least some production history.   So, for the first…and potentially only….time ever, I’m telling...

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RightNow’s New Customer Service Agreement Genuinely Important

Once in awhile there is something that isn’t only important coming out of the vendor community but actually kind of refreshing.  Given my right-brained proclivities, I didn’t think it would come from...

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